You Aren’t Listening!

You Aren’t Listening!

When I see couples for therapy, the problem is always the same: communication is blocked. It’s my job to ensure that both people speak and that both feel heard. In sessions with individuals I help clients probe their thoughts and feelings, but with couples I become a...
How to Listen Persuasively

How to Listen Persuasively

People often need to work out their differences. George wants one thing. Sue wants another. Whether they are coworkers or spouses or in some other sort of relationship, eventually they will have to negotiate a solution so that they can move on. We are all deeply...
The Hidden Relationship Builder We All Need

The Hidden Relationship Builder We All Need

Apologies are a sticky wicket for many of us. We often disown responsibility when other people’s feelings are hurt. But apologies have an amazing power to restore relationships and strengthen social ties. Most of us would rather not be wrong. It feels ever so much...
Proven Strategies for Dealing with Anger

Proven Strategies for Dealing with Anger

What emotion packs the biggest wallop? It’s anger, of course. When someone gets mad, we all watch out for yelling, hurtful words, and violence. Anger pumps people up, but observers often feel as helpless as if they were watching a volcano erupt. Before we look at...
How to Set Limits with People You Love

How to Set Limits with People You Love

We all long for independence even as we crave acceptance by other people, but our bodies and our psyches demand that we set limits as part of taking care of ourselves. Saying no sometimes helps us protect ourselves from threats. Often, though, we’re afraid that other...
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